Basic information's about the job
Position summary
Description
This is a hands-on position and must have an acute focus on providing the
bartenders with the knowledge to consistently execute and innovate, to keep our
product high end and on trend. Must guide bartenders to take personal pride in
their work and help them discover mixology as a new challenging and creative
career path rather than a job.
Activities to be managed (and executed) include (but are not limited to):
1. Cocktail demonstrations
2. Beer seminars and food pairing
3. Bartender industry competitions
4. Training and coaching bartenders for industry bartenders competition
Assists the Bar Manager and the Assistant Bar Manager in the operation and
supervision of all public bars, lounges, decks and crew bar.
In order to consistently exceed guest expectations and provide the highest
levels of product and services, additional duties and responsibilities may be
assigned as needed.
HIS/HER RESPONSIBILITIES INCLUDE, BUT ARE NOT
LIMITED TO THE FOLLOWING:
ESSENTIAL DUTIES & RESPONSIBILITIES
· Works directly with the bar staff using a
hands-on management approach by assisting the Bartenders during busy hours, as
well as providing coverage during their meal hours and whenever necessary.
· Conducts all the necessary training,
especially âon the job trainingâ, as instructed by the Beverage Manager to
develop each individual to reach the required level of service standards.
· Monitors pours of the bartenders, counting,
as a normal part of working and observing at close contact with their
bartenders. Performs pour tests daily or as much as possible.
· Responsible for ensuring that company
standards of service for beverage and wine are being followed and that the
standard drink recipes, including proper garnishes, are adhered to.
· Responsible for assisting in ensuring that
the beverage sales forecasted for bars and lounges on the ship are met and
exceeded.
· Responsible for assisting in achieving the
guest satisfaction targets established for the ship in bar service and product
quality.
· Strives to meet the target cost of sales for
the operation as determined by the company budgets.
· Ensures that all company beverage
service standards and sequence of service are being followed and adhered
to by the staff while on duty.
· Helps to resolve in a satisfactory and
proactive manner all service and product deficiencies and follows up on guest
comments and/or concerns.
· Ensures that the staff and the operation
follow and are compliant with all Public Health rules and regulations.
· Maintains and safeguards records, reports
and other documents pertinent to the staff and the operation as dictated by
policy and as direct by the Company.
· Plans and leads the training of all bar
staff in standard drink recipes and mixology knowledge.
· Assists in managing and achieving the
budgets that are determined for the bar organization when it comes to all
departmental expenses, salaries and manning.
· Helps to ensure that all beverage stocks in
the bars, lockers and pantries are used, stored, inventoried and accounted for
following company policies and guidelines.
· Assists to ensure the proper accounting and
recording of all beverage transactions while monitoring on a daily basis that
the standard pouring measures are being followed in the preparation and service
of all beverage products.
· Assists in the monitoring of beverage
promotions as determined by the Corporate Office and provides regular feedback
on effectiveness to the Bar Manager.
· Ensures on a daily basis that only
authorized beverages are being used for company-hosted parties and functions in
accordance with established guidelines and policies. In addition, ensures that
there is proper accounting and recording of the consumption registered for
each of these events.
· Promotes cost awareness by controlling
breakage and spoilage and avoiding waste and theft.
· Helps to ensure that internal requisitions
from the different outlets are given to the appropriate storekeeper.
· Helps to conduct regular inventories and par
spot-checks to monitor items received, consumed, issued, transferred or
broken/spoiled and informs the Bar Manager of variances registered or
identified.
· Assists in maintaining inventory levels
within the budgeted values as determined by company guidelines.
· Helps to ensure the security and safety of
inventories in the storerooms, bars and pantries.
· Helps to ensure that in his/her daily rounds
storerooms, pantries and bars are clean, and organized and inventories labeled
when required.
· Helps to inform Bar of what items are
temporarily out of stock and when they are due back on board.
· Recommends to the Bar Manager performance
improvement measures for all the staff in accordance with policies.
· Helps to maintain an open door policy with
the staff and assists in resolving, in a fair and just manner, the concerns of
the Beverage Team therefore helping to maintain the high morale and motivation
of the brigade.
· Communicates daily with others in the bar
management team about operational issues.
· Suggests to Bar Manager hours of operation
for the outlets and recommends any necessary changes based on observations made
by demand and traffic patterns on the part of guests.
· Regularly attends the Bar Department meeting
as well as any other as required by shipboard management.
· Maintains a high and visible profile on the
day-to-day operation by being on the floor during his or her shift and checks
on a daily basis, at least twice, every bar, lounge and deck on the ship.
· Performs other related duties as assigned or
as directed. The omission of specific duties does not preclude the supervisor
from assigning duties that are logically related to the position.
· Must be familiar with the Safety and
Environmental Protection Policy and the SEMS, and carry out the policies and
procedures appropriate for his/her position.
Minimum experience and qualification
requirements for position:
·
Minimum of two (2) yearsâ experience
as a Head Bartender or Bartender in a large cruise ship or a combination of
ship and large hotel/bar experience in these positions is required.
·
Advanced level English verbal and
writing skills, including the proper use of English grammar is required.
·
Advanced level of supervisory
knowledge in running a shift with multiple bars and lounges with different
themes and menus is required.
·
Intermediate to Advanced skills in
typing and computer software skills (Microsoft Word, Excel, Fidelio Cruise,
Micros) is required.
Contract length: 36 weeks on / 9 weeks off
Salary: 3800$
Necessary documents:
·
CV
·
Passport or ID card
· Photo