Basic information's about the job
Position summary
Description
Responsible for the
direct Supervision of the assigned Slot Operation in accordance with the directives as set down in the Casino Operations Manual. The Slot Technician
will ensure that the highest standards of efficiency, guest service, and security are met in
accordance with
the company's policies and procedures.
The Slot Technician is an integral part of the Casino Operations team and as
such is required to conform to the highest levels of professionalism, appearance and communication.
The Casino Management may assign a Slot Technician other duties outside the
casino Operation. The Slot Technician is expected to perform these duties to the
highest standards of efficiency, guest service and security.
In order to consistently exceed guest expectations and provide the highest
levels of product and services, additional duties and responsibilities may be assigned as needed.
HIS/HER RESPONSIBILITIES INCLUDE, BUT ARE NOT
LIMITED TO THE FOLLOWING:
ESSENTIAL DUTIES & RESPONSIBILITIES
Ensure all company policies
concerning the Casino Slot Operation are followed.
Resolve all technical/electrical faults on all makes of Slot machines, cash
desk apparatus and gaming table equipment. Report any machine malfunctions to
Casino Management.
Preventative maintenance of all gaming equipment on a scheduled basis as set
out by the Fleet head Technician.
Respond to Casino patron's enquires regarding the machines within the Casino
Slot
Operation including features, terms, symbols and denominations.
Repair and restore machine malfunctions including coin, bill or token jams.
Initiate and process payments of jackpots after approval and verification
determined by Casino Management.
Initiate and process the refilling of Slot and bill exchange machines after
appropriate approval and verification determined by Casino Management.
Perform general maintenance and cleaning of all Slot Operation Machinery
including machine lighting. Report any maintenance requirements to the Slot
Head technician.
Report any suspicious activity or security threat in the Casino to superiors
and Surveillance.
Submit daily reports/log of events of occurrences including jackpots, hopper
fills, complaints and suggestions to the Slot Head Technician. Complete necessary
paperwork when accessing machines. Assist in the Slot Drop. Record the Slot
Machine readings before the assigned
collection of coins/bills.
Identify regular Slot patrons and assist Casino Hosts in tracking their play.
Assist Casino Hosts in promotional activities including Slot competitions and tournaments.
Reports to the Head Slot Technician on recommendations, improvements and
overall
operational aspects of the onboard Slot Operation.
Assume the role of the head Slot Technician when deemed necessary by shoreside Casino
Management.
Performs other related duties as assigned or as directed. The omission of
specific duties does not preclude the supervisor from assigning duties that are
logically related to the position.
Must be familiar with the Safety and Environmental Protection Policy and the
SEMS, and carry out the policies and procedures appropriate for his/her
position.
Minimum experience and qualification
requirements for position:
·
Basic to Intermediate knowledge of
point of sales systems is required.
·
Intermediate to Advanced ability to
read, write and effectively communicate in English is required; and other
languages are preferred.
·
Basic to Intermediate Typing and
Computer software Skills: Microsoft Word & Excel, PowerPoint, and Outlook.
·
One year of prior experience as a
slot technician is preferred.
·
Current Gaming License is preferred.
Contract length: 36 weeks on/9 weeks off
Salary: 1800 $
Necessary documents:
·
CV
·
Passport or ID card
·
Photo
· Criminal background evaluation