Basic information's about the job
Position summary
Description
Assists the Ship Systems Manager in maintaining all IT systems and equipment
onboard vessel, maintains hardware, cabling systems, networks, software and
other technical issues.
Together with System Manager he ensures to consistently exceed guest
expectations and provide the highest levels of product and services, additional
duties and responsibilities may be assigned as needed.
The Assistant System Manager Reports directly to the Ship Systems Manager and
works closely together with the IT Technical Support Department at corporate
office.
HIS/HER RESPONSIBILITIES
INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
ESSENTIAL DUTIES &
RESPONSIBILITIES
Performs daily, voyage, monthly and other computer
operations as detailed in Run Books and other documents.
Supports all shipboard users to keep workstations in working condition,
including PC workstations, Point Of Sale terminals, cabling systems, servers
and related hardware. User requests must be responded to promptly during normal
working hours and extended hours may be required as needed for mission critical
systems support.
Takes direction from Systems Manager as to division of responsibilities and
assignments.
Provides users basic training support in use of common PC software and
specialized Property Management Systems.
Follow directives of onboard management to adhere to all behavioral, safety and
other rules for crew members and keep onboard management informed of any IT
issues and policies that affect shipboard operations in their areas of
responsibility.
Must be familiar with the Safety and Environmental Protection Policy and the
SEMS, and carry out the policies and procedures appropriate for his/her
position.
Minimum
experience and qualification requirements for position:
·
Must
have some formal training in related IT hardware and software.
·
A
minimum of one years of practical experience dealing with IT systems with
direct contact with application users, operation experience and systems
administration.
·
Must
be able to do troubleshooting & repair of pc/printer hardware.
·
Associate
Degree in Computer Science and/or related field from an accredited college or
university and/or equivalent experience
·
Passionate
about hospitality and customer service driven
·
Must
have a professional appearance and good hygiene
·
Respect
for all co-workers and guests
·
Pride
in your work by creating positive energy, excitement and fun
·
Able
to work 7 days a week
·
Demonstrate
positive behaviors; smiling, being polite and courteous
·
Able
to develop a camaraderie with team members
·
Ability
to live in close quarters, share limited space with other cabin-
Contract
length: 6
months on/ 2 months off
Salary: 2750$
Necessary
documents:
·
CV
·
Passport
or ID card
·
Photo
· Criminal background evaluation