Basic information's about the job
Position summary
Description
Responsible for all Housekeeping related activities in
Guest staterooms, Suites, corridors, pantries and Public areas back and front
of house. Lead and support a team of Cabin steward/ess, Assistant Cabin
host\ess and House Persons Ensure reporting of all maintenance issues and
inspection completion in timely manner.
HIS/HER RESPONSIBILITIES
INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
ESSENTIAL DUTIES &
RESPONSIBILITIES
⢠Carry out daily pre-shift briefing and ensure Team are
in their assign section and start service in due time.
⢠Inspect daily during morning and evening shift passengerâs cabin, corridors, pantries
and lockers for cleanliness and perfect cabin set up. Ensure deficiencies are
reported and corrected accordingly. Submit report to Executive Housekeeper for
record keeping.
⢠Follow up and keep track of all special cleaning matrix such as: cleaning of
curtains, carpet shampoo, furniture, shower head sanitation etc.
⢠Monitor par level of all lockers within working areas and ensure sufficient
supplies are available for the cabin steward\ess.
⢠Complete the weekly general supply requisition and submit to the Executive
Housekeeper for approval.
⢠Arrange for pick up of general store as per schedule and ensure proper
distribution to lockers withinworking areas.
⢠Ensure proper handling and safe usage of chemical and housekeeping equipment.
⢠Overall scheduling of the team with work assignments.
⢠Be knowledgeable and aware of NLV special cleaning instruction.
⢠Supervise crew on baggage delivery and collection.
⢠Inform Executive Housekeeper of any guest related issues to be followed up by
Management.
⢠Follow up on Guest special requests.
⢠Prepare for USPH inspection and participate during regular ship inspection.
⢠Ensure all Logs are signed and kept up-to-date in
designated areas.
⢠Inspect Public areas back and front of house
⢠Able to work day or night shift as assigned.
⢠Provide leadership for all direct reports; responsibilities include, but are
not limited to: Managing personnel files
⢠Conducting performance reviews, including discipline as needed
⢠Ensuring MLC compliance
⢠Participate in inventory
⢠On job training
⢠Crew recognition and communication
⢠Demonstrate professionalism and be a good role model for subordinates.
⢠Interact with guest and employee in a professional and positive manner.
⢠Maintain a clean and safe workplace with emphasis on employee health and
fire\chemical safety ⢠Ensure all housekeeping areas meet
VOC standards.
⢠Operate in line with all USPH, Environmental, Safety and Security Policy.
⢠Perform other duties as assigned by Executive Housekeeper.
Minimum
experience and qualification requirements for position:
·
Minimum
two years Housekeeping management experience on ships or hotels of 400+ room
·
Management
experience working with a multinational Staff/Crew
·
Hospitality
or Business Management Degree or industry related experience
·
Excellent
English oral and written, additional European language recommended
·
Computer
skills necessary (Word, Excel, Fidelio, Espresso)
·
Strong
knowledge of sanitary procedures
·
Keen
eye for cleanliness and attention to details
·
Experience
in Human Resources procedures
·
Able
to explain various housekeeping chemicals, equipment and their usage
·
Able
to walk and stand during long hours and work night shift.
·
Excellent
Guest interaction skills
·
Able
to work under pressure
·
Experience
in managing Public areas and Deck.
·
Knowledge
of floor care equipment and maintenance.
Contract
length: 6
months on/ 2 months off
Salary: 3160$
Necessary
documents:
·
CV
·
Passport
or ID card
·
Photo
· Criminal background evaluation