Basic information's about the job
Position summary
Description
The Slot Technician is an integral part of the Casino Operations team and as
such is
required to conform to the highest levels of professionalism, appearance and
communication. The Casino Management may assign a Slot Technician other duties
outside the casino Operation. The Slot Technician is expected to perform these duties
to the highest standards of efficiency, guest service and security.
In order to consistently exceed guest expectations and provide the highest
levels of product and services, additional duties and responsibilities may be
assigned as needed.
HIS/HER
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
ESSENTIAL DUTIES &
RESPONSIBILITIES
Resolve all technical/electrical faults on all makes of
Slot machines, cash desk apparatus and gaming table equipment. Report any machine malfunctions to Casino Management.
Preventative maintenance of all gaming equipment on a scheduled basis as set
out by the Fleet head Technician.
Respond to Casino patron's enquires regarding the machines within the Casino
Slot Operation including features, terms, symbols and denominations.
Repair and restore machine malfunctions including coin, bill or token jams.
Initiate and process payments of jackpots after approval and verification
determined by Casino Management.
Initiate and process the refilling of Slot and bill exchange machines after
appropriate approval and verification determined by Casino Management.
Perform general maintenance and cleaning of all Slot Operation Machinery
including machine lighting. Report any maintenance requirements to the Slot Head
technician. Report any suspicious activity or security threat in the Casino to superiors
and Surveillance.
Submit daily reports/log of events of occurrences including jackpots, hopper
fills, complaints and suggestions to the Slot Head Technician. Complete necessary paperwork when accessing machines.
Assist in the Slot Drop. Record the Slot Machine readings before the assigned
collection of coins/bills. Identify regular Slot patrons and assist Casino Hosts in tracking their play. Assist Casino Hosts in promotional activities including Slot competitions and tournaments.
Reports to the Head Slot Technician on recommendations, improvements and
overall operational aspects of the onboard Slot Operation.
Assume the role of the head Slot Technician when deemed necessary by shoreside Casino Management.
Performs other related duties as assigned or as directed. The omission of
specific duties does not preclude the supervisor from assigning duties that are
logically related to the position.
Must be familiar with the Safety and Environmental Protection Policy and the
SEMS, and carry out the policies and procedures appropriate for his/her position.
Minimum
experience and qualification requirements for position:
·
One
year of prior experience as a slot technician is preferred
·
Basic
to Intermediate Typing and Computer software Skills: Microsoft Word &
Excel, PowerPoint, and Outlook.
·
Intermediate
to Advanced ability to read, write and effectively communicate in English is
required; and other languages are preferred.
·
Basic
to Intermediate knowledge of point of sales systems is required
Contract
length: 8
Salary: 2200$
Necessary
documents:
·
CV
·
Passport
or ID card
·
Photo
· Criminal background evaluation