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Head Bartender

The Head Bartender is responsible for providing guests with courteous and professional service in order to increase revenue for the company using up-selling techniques, and meet and exceed sales targets Responsibilities  ...

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    Posted: 7 years ago
Head Bartender
Head Bartender

Basic information's about the job

Position summary

Marella Cruises
Shipboard
Contract
6 Months
Expires: May 7, 18
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Description

The Head Bartender is responsible for providing guests with courteous and professional service in order to increase revenue for the company using up-selling techniques, and meet and exceed sales targets 

Responsibilities 

Essential Duties and Responsibilities

Operational
· Possess total knowledge of the Beverage Operations Manual.
· Supervise the bars and lounges assigned by the Bar Manager and fully ensure that company standards a remet.
· Work directly with the bar staff using a hands -on management approach, by helping the Bartenders during busy hours, as well as replacing them during meal hours as necessary.
· Ensure that the designated area is staffed with enough bar servers.
· Ensures that cocktail recipes are followed according to company standards.
· Help the Bartenders and Bar Waiters increase sales.
· Ensure that all bar staff are familiar with the Infogenesis/POS system onboard.
· Conduct training for new bar staff.
· Improve and standardize bar service.
· Conduct all necessary training, utilizing on the job training, as instructed by the Bar Manager, to develop each individual to the required level of service standards.
· Ensure that all bar Staff work according to the established schedules and stations.
· Move staff from one lounge to another according to sales and guest movement.
· Monitor bar staff working hours, releasing the bar staff whenever deemed necessary by sales and guest movement.
· Ensure that bar par levels are maintained.
· Make constant spot checks and instruct bartenders on how to correctly fill requisitions in order to maintain stock.
· Perform bar inventories and random par level spot checks whenever instructed by the Bar Manager.
· Check and sign all bar requisitions and check mark all the empty bottles.
· Ensure that bar displays and set ups are arranged according to standards.
· Ensure proper placement of menus on tables whenever bars and lounges are open.
· Ensure that all staff follows the correct uniform attire and procedures.
Maintain professional appearance to meet the following standards:
· Clean and ironed uniforms.
· Nametag visible at all times.
· Showers at least twice a day

· For males:
- Hair must be well -groomed and above the collar.
- Facial hair is not allowed in the Bar.
- Sideburns should not be lower than the ear lobe.
- No earrings are allowed for male employees.
- Personal jewelry should be kept to a minimum.
- All shoes are to be enclosed at the toe and heel.

· For females:
- Hair must be kept away from the face.
- Ladies should wear a dark-colored scrunch to tie back hair.
- Makeup should be tasteful and minimal.
- Personal jewelry should be kept to a minimum.
- Ladies may wear small earrings and one ring per hand.
- All shoes are to be enclosed at the toe and heel.
- Ladies heels are to be no higher than 1 inch


· Resolve guest complaints, and notify bar manager of any issues.
· Understand, apply and conform to all Shipsan and USPH standards and regulations.
· Inspect all designated bars before closing and ensure that they are ready for any announced or unannounced Shipsan/USPH-type inspection.
· Report all equipment malfunctions to the Bar Manager.


Training & Development
· Attend all meetings, training activities or classes related to assigned position as required.


Financial
· N/A


Safety Responsibilities
· Maintain a safe and sanitary environment for all guests and crew members.
· Follow proper procedures and instructions at all times to prevent damage of any kind to ship or company property.
· Know and comply with Shipsan, the European sanitation program, and United States Public Health Rules and Regulations pertaining to assigned working area.
· Participate in safety drills as required.
· Comply with Marella Cruises’ Safety and Pol lution Prevention Program
· Comply with Marella Cruises’ Operating Procedures Resources.


Other Duties and Responsibilities
· As assigned


Minimum experience and qualification requirements for position:

·        High School education or better

·        Minimum of three years beverage-related experience, preferably on Cruise ships

·        Equivalent combination of education and experience


Contract length: 8 months on / 2 months off


Salary: starting 1750 $


Necessary documents:

  • ·        CV
  • ·        Passport or ID card
  • ·        Photo


Additional information's

English
Supervisory responsibilities -
Minimum of year(s) previous work experience required
shipboard exprerience not required.
Basic STCW Certificates not required.
Prefered gender -
No seaman discharge book needed

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