Basic information's about the job
Position summary
Description
The Head Bartender is responsible for providing guests with courteous and professional service in order to increase revenue for the company using up-selling techniques, and meet and exceed sales targets
Responsibilities
Essential Duties and Responsibilities
Operational
· Possess total knowledge of the Beverage
Operations Manual.
· Supervise the bars and lounges assigned by
the Bar Manager and fully ensure that company standards a remet.
· Work directly with the bar staff using a
hands -on management approach, by helping the Bartenders during busy hours, as
well as replacing them during meal hours as necessary.
· Ensure that the designated area is staffed
with enough bar servers.
· Ensures that cocktail recipes are followed
according to company standards.
· Help the Bartenders and Bar Waiters increase
sales.
· Ensure that all bar staff are familiar with
the Infogenesis/POS system onboard.
· Conduct training for new bar staff.
· Improve and standardize bar service.
· Conduct all necessary training, utilizing on
the job training, as instructed by the Bar Manager, to develop each individual
to the required level of service standards.
· Ensure that all bar Staff work according to
the established schedules and stations.
· Move staff from one lounge to another
according to sales and guest movement.
· Monitor bar staff working hours, releasing
the bar staff whenever deemed necessary by sales and guest movement.
· Ensure that bar par levels are maintained.
· Make constant spot checks and instruct
bartenders on how to correctly fill requisitions in order to maintain stock.
· Perform bar inventories and random par level
spot checks whenever instructed by the Bar Manager.
· Check and sign all bar requisitions and
check mark all the empty bottles.
· Ensure that bar displays and set ups are
arranged according to standards.
· Ensure proper placement of menus on tables
whenever bars and lounges are open.
· Ensure that all staff follows the correct
uniform attire and procedures.
Maintain professional appearance to meet the following standards:
· Clean and ironed uniforms.
· Nametag visible at all times.
· Showers at least twice a day
· For
males:
- Hair must be well -groomed and above the
collar.
- Facial hair is not allowed in the Bar.
- Sideburns should not be lower than the ear
lobe.
- No earrings are allowed for male employees.
- Personal jewelry should be kept to a
minimum.
- All shoes are to be enclosed at the toe and
heel.
· For
females:
- Hair must be kept away from the face.
- Ladies should wear a dark-colored scrunch to
tie back hair.
- Makeup should be tasteful and minimal.
- Personal jewelry should be kept to a
minimum.
- Ladies may wear small earrings and one ring
per hand.
- All shoes are to be enclosed at the toe and
heel.
- Ladies heels are to be no higher than 1 inch
· Resolve guest complaints, and notify bar
manager of any issues.
· Understand, apply and conform to all Shipsan
and USPH standards and regulations.
· Inspect all designated bars before closing
and ensure that they are ready for any announced or unannounced
Shipsan/USPH-type inspection.
· Report all equipment malfunctions to the Bar
Manager.
Training & Development
· Attend all meetings, training activities or
classes related to assigned position as required.
Financial
· N/A
Safety Responsibilities
· Maintain a safe and sanitary environment for
all guests and crew members.
· Follow proper procedures and instructions at
all times to prevent damage of any kind to ship or company property.
· Know and comply with Shipsan, the European
sanitation program, and United States Public Health Rules and Regulations
pertaining to assigned working area.
· Participate in safety drills as required.
· Comply with Marella Cruisesâ Safety and Pol
lution Prevention Program
· Comply with Marella Cruisesâ Operating
Procedures Resources.
Other Duties and Responsibilities
· As assigned
Minimum experience and qualification
requirements for position:
·
High School education or better
·
Minimum of three years
beverage-related experience, preferably on Cruise ships
·
Equivalent combination of education
and experience
Contract length: 8 months on / 2 months off
Salary: starting 1750 $
Necessary documents:
- ·
CV
- ·
Passport or ID card
- ·
Photo