Main function: Assisting the Bar Manager in the overlooking of the Operation and Supervision of on board beverage production and service.

1. Profile:

·     Must have three years Hotel Management School, Catering College, Apprenticeship.

·     Must have excellent command of English and knowledge of the German language

·     Must have Typing, Windows XP, Word, Excel and MS Outlook skills. Additional, Stock Control System, POS System

·     Must have a minimum of three years of Management, preferably on a cruise ship

·     Must have good knowledge of cocktails, mixed drinks and bar operations

·     Must be aware of Management functions and have the ability to communicate with all levels of personnel and passengers.

·     The ability to manage and lead Assistants and Crew must be apparent

·     Must be able to understand the bar controlling system and co-operate accordingly.

2. Areas of Responsibility:

The Bars and all passenger areas where Beverage Service activities take place

3. Positions Demanding Close Liaison:

Bar Manager - Daily work load distribution / split

Food & Beverage Manager - Day to day operation matter

Financial Controller - Inventory matters

Hotel Cost Controller - Supply of Stores

4. Specific Duties and Activities:

Inspections

Carry out all inspections as requested by Bar Manager and outlined in the Hotel Management Manuals

Maintaining Standard Procedures

Check on administration- and working procedures and ensure all are carried out as stated in the Hotel Management Manuals.

Cost Control

Ensure that all necessary tasks are performed in order to maintain minimize costs and maximize revenue through sales.

 Equipment

All machines and equipment must be kept in good repair.

Regular inspections on the conditions of equipment must be carried out, and a log maintained.

Follow up on action required, outstanding repair list to be checked on a regular basis.

 Public Health & Hygiene

Ensure that all crew in the bars work according to USPH standards and organize and participate in trainings with the Sanitation Officer.

Staff Training

Ensure that all new staff in the bars receive proper training until they are fully aware of company standards

Existing staff should be assessed and re-trained if necessary on a regular basis.

5. Communication

Departmental Communication

Ensure that Bartenders, Bar Stewards and Utilities receive all information they need to perform their duties in a proper manner, including updated passenger lists, VIP info, special functions and company regulations and all information related to passenger beverage service.

Interdepartmental Communication

Streamlining the incoming information from Food & Beverage Manager or Hotel Director.

Ensure that all crew are fully aware of all operational instructions.

Ensure that communication between Bar Department and other Ship’s departments are maintained at all times.

Ensure that Bar department notice board is neat and updated at all times.

6. Passenger Service

Public Relations

All passenger complaints concerning beverage service have to be followed up personally by the Bar Manager and or the Asst. Bar Manager. This means contacting the passenger, interviewing him/her and take the necessary action to satisfy the passenger and reporting incedent to the F&B Manager and Bar Manager.

Service Operations

Ensure that service in the bars is carried out according to standards set out in the Hotel Management Manuals.

Passengers should be contacted often in the bars to receive any comments and/or complaints. This can be done through a casual conversation with passengers.

7. Management

 Leadership

Lead subordinates successfully into productive working methods by setting an example and utilizing all available management tools.

Communication

Provide a two way line of communication for crew. Dealing with day to day problems, including personal problems.

Hold bar meetings on a regular basis.

Deal with proposals and suggestions from bar staff, report to Food & Beverage Manager.

Necessary documents:

• CV
• Passport copy
• Photo
• 
  

How to apply: Please, send your detailed CV on English language on following email address: globalshipping@mts.rs